From Home Services To Smart Devices, Amazon Has A Vision For A Completely Connected Life
With the phenomenal success of Alexa and Amazon Prime, Amazon has been working to push into home services. Amazon is also working on its contract delivery services instead of relying on traditional carriers. They are looking to create an environment where Alexa surrounds your whole day.
A cleaning crew from Amazon Home Services would clean your home. Your groceries would arrive in the afternoon, delivered inside your home with Amazon Key or to your car with Amazon in-car delivery. Alexa and Amazon Smart Home Services would monitor your house in your absence and notify you when your kids get home from school.
You can use the Fire TV and relax during the evening. When you are ready to sleep, Alexa will switch off the lights and set the temperature.
To make this come true, Amazon is trying to create an excellent customer experience. Amazon has to focus on the services that are connected to various products. They also need to use its own employees for installation and other services to ensure quality work. The company needs to develop a comprehensive project management platform as well where they can manage the complete lifecycle. The way it is going on now, it looks like it is in danger of becoming unfocused.
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