What Are The Top Reasons For IoT Device Malfunction This Year?
Consumer IoT related to smart homes are increasing rapidly. Let’s look at some of the major reasons why IoT devices are expected to encounter failures over the next year.
As of now, almost two-thirds of consumers have reported having experienced device failures. Research tells us that the top five factors for this include integration problems, operating environment, device configuration, connectivity, and device load. So far, the diagnosis and the repair include manual intervention.
When devices were not ‘smart’, diagnosing and fixing the issue was simple as well. On the other hand, with such complex devices, it has become tougher to understand the cause of the malfunction.
For example, if a smart garage door opener isn’t responding to a remote “close” command from your mobile phone while you’re at work, the fault could be a mechanical problem with the door mechanism. Or perhaps there’s an electrical problem in the motor.
Besides this, it could even be a problem with the router or the smart home hub. Things become more complicated if these devices are connected to plenty of other IoT devices in your home. If a company is able to detect and solve the issue as soon as possible, it is a win for them. For the consumers, the companies will need to offer updates and warranties as part of the package. Having a knowledgeable service desk is also important.
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