With Alexa For Business Concerns For Security, Privacy, And Data More Important Than Ever
After the success with digital assistants in the homeowner market, the AI companies are now looking at the workplace environment. Devices like Amazon’s Echo, Google’s Home, and Apple’s HomePod are floating on the cloud of success. Amazon is now planning to expand the Echo series with Alexa for Business which can be incorporated into offices. With this development, we now have to think about the security, privacy, and data vulnerability.
Digital assistants are vulnerable and their connection to the internet makes it even more problematic. Other threats to security include, as a lab in China, found out, that when commands are played at ultrahigh frequencies, it can be used to manage the digital assistants.
These commands will be inaudible to humans. Deleting stored data, muting the microphone, and avoiding linking with important accounts are a few ways to secure your digital assistant. Today, the AI services let you delete the stored data but the default options allow the data to be stored for a number of months or years.
Once your voice command is recorded, it ends up on a server at the respective company’s headquarters (or, more likely, a storage facility).
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