Logitech Discontinues Harmony Remotes But Will Continue To Support It As Long As People Use It
Logitech recently announced that they are stopping their range of Harmony universal remotes. Products will be seen on shelves only as long as the stock lasts. However, Logitech plans to offer support and service for the Harmony remotes as long as customers are using them. The company believes that its customers will not be impacted by this move. They plan to support their Harmony community and new Harmony customers, which includes access to their software and apps to set up and manage the remotes. They are also working to update the platform and to add more devices to the Harmony database. Customer and warranty support will continue to be offered.
Harmony remotes were the brainchild of Intrigue Technologies which Logitech acquired in 2004. These universal remotes were immensely popular since users could control a variety of appliances and devices with a single remote! Even during the pandemic, the business was steady and the company reported in January that its third-quarter sales were up 85% year over year to $1.67 billion. However, with the increase in streaming services over the past few years, universal remotes are no longer as crucial as they once were which prompted Logitech to take the step of discontinuing the line of product. Logitech CEO Bracken Darrel said,
“We’ll always take care of them because we really believe that that’s part of the responsibility of the brand.”
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