Trust Remains An Important Factor As Facebook Rolls Out Their Portal Smart Display
Facebook launched Portal, a video chat device featuring Alexa where Facebook users can use Facebook Messenger to video chat with far-off friends and relatives. The fact that this comes so soon after Facebook was involved in a controversy where over 50 million user accounts were left vulnerable and the personal data of 30 million users were reported stolen. According to a survey by PricewaterhouseCoopers, about 10% of the people do not purchase smart speakers due to privacy and security concerns.
Consumer privacy concerns led Facebook to limit initial use cases for Portal, keeping out much of its knowledge of your social life, and it’s potentially why Portal did not debut with facial recognition software, as had initially been reported.
This is the reason that Google stated that Home Hub does not have a camera. But there could be more to it. Soon enough, these companies will have to prove they are trustworthy or else they are going to be pushed off the market. Latest AI developments and tech, in addition to video partners, such as Hulu, is a factor that will increase the adoption of AI assistant. Despite this, trust is still an important factor.
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