UPS Expands Its Latch Smart Access To Make In-Building Deliveries Secure And Convenient For Residents
UPS announced it would expand to 10 additional cities a program that enables its package delivery drivers to use Latch smart access devices to make in-building deliveries to multi-unit buildings securely and conveniently for residents who are not at home to receive packages.
This program will permit the UPS drivers to enter the building to make deliveries – but not the individual unit. It has been running successfully in New York and San Francisco. Smart access devices let the drivers enter without keys and leave the package safely. Customers who have experienced this say that it is convenient, safe, and easy. For the UPS, it adds efficiency to their routines.
Latch Smart Access System allows the residents to unlock doors across the building. A wide-angle camera records every interaction with a non-resident. Users can view this via the Latch mobile app. Not only UPS personnel but also the residents and property managers can make use of Latch to enter buildings and handle guest access.
Smart-lock-enabled UPS deliveries are available for qualifying building. The building’s qualification is based on the size and location among other factors. UPS My Choice service and UPS Access Point are other related services that UPS is experimenting with.
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