What Went Wrong With Lowe’s Smart Home Platform Iris?
Lowe’s is shutting down its platform, Iris by Lowe’s Home Automation on March 31. The customers will not be charged after 31st January and they will also be compensated for all devices bought that works only on the Iris by Lowe’s platform and cannot migrate to another platform. Lowe’s will continue to sell the smart gadgets in its stores and in partnership with B8ta which works on a store-within-a-store model.
Iris by Lowe’s was always hobbled, however, by the nature of its being a somewhat closed ecosystem in a world where DIY smart homeowners want to mix and match components from different vendors.
While most of these devices were developed using the same tech, they were slightly modified to make them unique and exclusive. Lowe’s just took very long in getting support for popular third-party smart home products, such as Philips Hue smart light bulbs and Nest’s thermostat. Customers setting up a Lowe’s ecosystem will receive compensation. If you have bought any Iris product in the last three months and have not linked it to the Iris hub, you can get a full refund for it.
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